07 May 2019

MailDex Update 1.3.4 is Released

Encryptomatic MailDex email archiving system has been updated.  The latest version 1.3.4 is now available for free trial on the MailDex website.  Customers with a valid MailDex maintenance and support service subscription can update from within the software Help tab.

Software screenshot showing location of Check for Updates in the Help tab.
MailDex Checking for Updates

A major improvement has been made to the advanced email search.  Users can now include AND/OR/NOT criteria and design "Sets" of search criteria.  Searches may be saved and reused at a later time.

Screen shot of MailDex advanced criteria in search.
Advanced Email Search in MailDex.
If you have been working with our support team on an issue, the following tracked issues have been resolved in this release.

MDX-217    AND/OR Searches improvements

MDX-194    Regex "And" search
MDX-224    Update folders and icons names to MailDex 2019
MDX-227    RegEx search improvement
MDX-231    MDX 1.3.1: Add group may cause crash in some instances
MDX-232    MDX 1.3.1: Clicking on search icon may cause issue in some instances
MDX-233    MDX 1.3.1: Save-as improvement
MDX-234    MDX 1.3.1: Control may appear out of frame
MDX-236    Save throws unhandled exception in some instances
MDX-239    Require activation over TLS only.
MDX-242    Update links for Connect with us
MDX-243    Remove favorites feature

For support or upgrade questions, please feel free to contact us.

14 March 2019

OutDisk FTP Add-in for Microsoft Outlook has been Updated.

File Transfer Protocol, or #FTP, is a venerable old protocol with a legacy stretching as far back as 1971, when Abhay Bhushan wrote the spec for it.  With concerns slowly mounting about security over the years, FTP has given way to other file transport methods that securely handle passwords and encrypt transfers.

We originally released OutDisk FTP in 2006, and over the years it has not been one of our more successful products. The complexity of configuring FTP accounts and servers was a hurdle for some. Given the amount of time our support team spent troubleshooting our customer's person FTP servers, we learned firsthand that OutDisk is a niche tool that is not right for everyone. In fact, most people should use an file transfer add-in from a service like Dropbox, and not try to roll their own service.

Yet, our more hardcore OutDisk users (generally more technically capable with solid IT experience) have found ways to solve an array of problems with it, many of which we never envisioned.  At their urging we have updated OutDisk for Outlook 2019.  The emphasis of OutDisk moving forward will be on use of the SFTP Secure File Transport Protocol which adds encryption layer providing security far beyond old FTP.

If you are one of the persistent hardcore OutDisk users who wouldn't take "maybe" as answer, this update is for you.

What is OutDisk SFTP for Outlook?

It's been awhile, so we may as well start at the beginning.

OutDisk SFTP is a tool for transferring files from your Windows desktop to your remote server.  It can be used from the Windows desktop, but most people who choose OutDisk do so because of it's tight integration with the Microsoft Office Outlook interface.

When you send an Outlook email with file attachments, OutDisk SFTP Outlook add-in will, either automatically or by your manual selection,  remove the attachments from the email and upload them to your server. It then inserts your custom message and a https link into the email so the recipient can download the attachments.

The benefit of using OutDisk is that it makes your emails smaller and more likely to be delivered to the recipient's inbox.  You can also choose to automatically compress and encrypt the file attachments.

People who use OutDisk are generally in a small to mid-sized company, although we have had large electrical utilities use it.  What they all seem to have in common is a) they want to simplify sending attachments for their Outlook users, b) they don't want their users uploading company documents to their private Dropbox account or some other 3rd party file storage system, and c)  maybe they want to take some load off of email servers and storage, or have a legal need to keep control of documents, or have some kind of other specific use that had them searching Google for an FTP add-in for Outlook.

Here's some pictures of the OutDisk SFTP integration with Outlook.

How does OutDisk SFTP work from the user's perspective?

After setting up your SFTP server, and installing OutDisk SFTP with their log-in credentials, your users should find it simple to use.  They just create an Outlook email as they normally would, attach a file to the email and send it (as they normally would).

Here's an email with an EXE file attachment that I prepared to send to myself:

Outlook new email Message window.
Email with exe file attachment.See the OutDisk tool bar integration upper right corner.

Here's the normal message from Outlook reminding me that I can do that.

"This item contains attachments that are potentially unsafe."
Outlook warning about potentially unsafe file attachments.

And now, here's the email as it arrived in my Gmail Inbox.

Finally, here's the https webpage the recipient sees when they follow the link.  And yes, you can change the text that OutDisk inserts into the email. It's fully customizable.

image of OutDisk sftp landing page.
OutDisk SFTP download landing page

Yes, you can change the logo to your company logo.
We have provided a test SFTP service in OutDisk, just so you can try it right away.  File size is limited, and we sweep through and delete everything quite often, so please do not use it in production.

In Conclusion

We are very pleased that we can keep OutDisk compatible with the current versions of Microsoft Windows and Office.  If you think you might be a candidate to use Outdisk, or if it may be a fit for a project you're working on,  you can learn more and get the free trial at the OutDisk product home page.

By the way, those are my real email addresses. I love to hear from customers. Drop me a line and say hello.

24 February 2019

A Reputable Pst Viewer

In our marketing campaigns, we've noticed an increasing number of visitors finding our email viewing products after searching Google for the term "reputable .pst viewer."
For years, we've known that we have been competing for attention in a market that has been saturated with phony companies.  Through it all, we have stayed to the strategy of calling our products by our own name.

The less reputable developers seem to have a strategy that goes like this:  just create a bunch of disposable companies (it's cheap to form an LLC), compile the product under different names and logos, and flood the market, including software download sites. Instead of competing as one company in the marketplace (as we continue to do), these companies try to fool Google into thinking they are separate organizations. Too often, they succeed.

This kind of deceptive software marketing practice makes it very difficult for people shopping for email management products like our PstViewer Pro software (which other companies have started calling their products after to capitalize on our good name. After downloading essentially the same lesser products four or five times, shoppers understandably get frustrated.

Going forward, we hope this situation gets sorted.  Maybe Google's huge investment in AI will eventually allow them to weed out companies in it for a quick buck. We find it encouraging that Encryptomatic's products appear for searches as people struggle to find a reputable Pst Viewer product.

Meanwhile, we at Encryptomatic LLC will continue answering your phone call, just as we have since 2005. We'll reply to your support requests, answer your emails, chat with you live on our website. We won't put our products on the market under the names of disposable companies. We will continue to improve and update our products, and be A+ members of the Better Business Bureau.

Thank you for persisting in your search and finding your way to our company. We hope our products are a good fit for you. We will continue to work hard to be worthy of the effort you put in to find us, and the trust you have placed in us by purchasing our product.

Encryptomatic LLC, A+ member of Better Business Bureau
Encryptomatic LLC